Return & Refunt Policies
At Kamagra Site UK, we believe in providing high-quality, effective, and trustworthy health supplements that support your energy, stamina, and overall well-being. Your satisfaction is our top priority.
We understand that sometimes things don’t go as expected, and we’re here to help with a clear and fair Return & Refund Policy.
Returns Eligibility
We accept returns under the following conditions:
1. Damaged, defective, or wrong product received
- If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos or a video as proof.
2. Unopened & unused products
- Returns are accepted within 7 days of delivery for products that are unopened, unused, and in their original packaging.
3. Wrong item delivered
- If we shipped the wrong product, we will arrange a replacement or refund at no extra cost to you.
Non-Returnable Items
Due to the nature of our health and wellness products, we do not accept returns in the following cases:
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Products that have been opened, used, or tampered with
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Items returned after 7 days from delivery
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Products damaged due to misuse or improper storage
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Items purchased during special promotions, clearance, or sale
Refunds
Once your return is received and inspected:
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Approved refunds will be processed within 5–7 working days
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Refunds will be issued to your original payment method
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If you paid Cash on Delivery (COD), we will refund via bank transfer or store credit
Exchanges
We offer exchanges only if the product is damaged or incorrect upon delivery. Please reach out to our support team within 48 hours of receiving your order.
How to Request a Return or Refund
To initiate a return, refund, or exchange, please contact our support team:
Please include your:
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Order number
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Reason for return
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Photos/videos if applicable
Our team will guide you through the next steps.
Return Shipping
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In case of damaged or incorrect delivery, we will bear the return shipping costs.
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For all other return requests, customers are responsible for return shipping charges.
Our Promise
We value your trust and are committed to helping you on your wellness journey. While we do our best to ensure every product meets the highest quality standards, your feedback helps us improve even further.